Tag Archives: Toronto

Community engagement – with a twist

Shiny, happy posters: community consultation can be enjoyable

Here’s a lovely example of community enagement, courtesy of my partner’s recent trip to his Toronto hometown.

The posters inform the community that the neighbourhood is undergoing an “extreme makeover” – no doubt involving construction noise, traffic impacts and disruption in their “favourite neighbourhood.”

But the tone is happy and upbeat in its warm appeal: “Let’s get through this together.”

It shows how community consultation can be a positive experience – if approached with creativity and sensitivity.

Too often, stakeholder engagement is seen as a risk or unnecessary expense in development planning processes: “We just don’t want to open up a can of worms” being a common refrain.

But genuine and open engagement can bring real benefits, enabling positive new connections between clients and communities which may endure well beyond the formal engagement process.