Leadership is a great privilege because it opens the gate to the heart’s journey – it provides us with incentive to embark and remain committed to the hero’s quest. In other words, it provides us with the impetus, challenge and support we need to unlock the key to our own wellbeing, fulfilment, and highest potential.”
I came across this quote recently in a book by Margot Cairnes – Approaching the Corporate Heart. While the book’s tone may not appeal to some, it certainly set me thinking about the challenge of authenticity and commitment to an ethical and moral framework in business decision-making.
This is an area in which it’s all to easy to talk the talk, yet at times so challenging to walk the walk. The latter is often far less glamorous, headline-grabbing or profile-raising. Doing the “hard yards” can be costly in the short term, but it has the potential to pay significant dividends over the longer term.
The issue of leadership and authenticity arises on a regular basis in the fields of social planning and social research. Social impact assessment is a case in point. Evaluating and reporting on the potential negative social impacts of a new development, for example, requires a careful approach, particularly when the developer is the client. Stakeholder engagement is another sphere of work which requires thoughtful handling. Reporting back to a client on their stakeholders’ perceptions of their operational effectiveness or company values must grounded in respect for their desire to ask questions and self-reflect in the first place.
In both cases authenticity is paramount. This is all we have to stand by when it comes to the crunch. It is the fundamental basis of our professional reputation. It is also rarely black and white.